Property services designed for property management
Reactive repairs, compliance and refurbishment for property managers, block managers and landlords. Delivered by our own employed engineers across London, Hertfordshire and the Midlands.




One team for every trade your portfolio needs
One point of contact for repairs, certificates and projects, with clear updates from booking to sign-off.
Compliance
Gas safety inspections, EICRs, PAT testing, fire safety, fire doors and EPCs, fully certified and recorded.
Compliance services →
Reactive repairs
Heating, plumbing, electrical, locks, glazing and general repairs, with fault finding by experienced engineers.
Repair services →
Refurbishment
Pre and post tenancy works, new kitchens, bathroom upgrades and improvements to living spaces inside and out.
Refurbishment services →
Why property and estate managers choose us
- Our own engineersEvery core service is carried out by engineers we employ, train and manage ourselves, never passed on to unfamiliar subcontractors. It is the foundation of the reliability, consistency and quality our clients rely on.
- Accredited and independently auditedAccredited by SafeContractor and Achilles and registered with Gas Safe and NICEIC, with our health and safety standards independently audited. Every discipline is carried out by engineers holding the relevant competencies.
- A technically trained head officeOur coordinators understand the technical detail behind every job. They explain complex issues in clear terms, help you brief landlords with confidence and are on hand to talk through anything outside your day-to-day expertise.
- Detailed job reportingEvery completed job is followed by a full PDF report, with a clear written account of the work carried out and supporting photographs, ready to share with landlords and keep on record.
- A fully digital workforceOur engineers receive, update and complete every job in real time on their tablets, so job information is accurate, occupants are called ahead of arrival and reports reach you sooner.
- Parts on handAccounts with suppliers nationwide keep essential parts within easy reach, improving the chance of a first-time fix and reducing delays caused by parts availability.
- Smart and identifiableUniformed engineers and a branded, tracked fleet, so occupants know who to expect and arrival times can be shared with confidence.
- Keeping you informedWebinars and email bulletins on regulatory changes and industry updates, so you are prepared for new requirements as they come in.
Bespoke technology behind every job
We built our own software to run each job from the moment a request arrives to the final invoice. For our clients, that means requests are acted on quickly, reports arrive in full detail and there is rarely a need to chase.
Booked in promptly
Work orders are processed and booked in with occupants promptly, often on the same day.
Quotations with substance
Quotations arrive sooner than you might expect, with a clear explanation of the work and the options available.
Reports with photo evidence
Every job report is sent promptly after the visit, with full photo evidence of the work completed.
Clear costs, prompt invoicing
Full visibility of costs, with invoices issued shortly after the work is complete.
A live engineer diary
Our live booking system lets us place an engineer at the touch of a button, which matters most when a repair is urgent.
Direct contact with occupants
Our team messages occupants by WhatsApp and SMS from within our system, so appointments are agreed quickly and visits go ahead as planned.
Updates to your portal
Reports, quotations, invoices and updates can be uploaded directly to your own client portals, saving your team the admin.
Renewals in view
Tailored reporting keeps you ahead of planned maintenance anniversaries and compliance renewals as they fall due.
Knowledge that builds
Every complex repair we complete is catalogued, giving our engineers a reference library that grows with each job.
Urgent or emergency repair?
We provide a fast response to urgent and emergency requests, Monday to Friday, 8am to 5pm. Call the office and our coordinators will get an engineer moving.
London, Hertfordshire and the Midlands
- Birmingham (B)
- Coventry (CV)
- Derby (DE)
- Dudley (DY)
- Enfield (EN)
- Harrow (HA)
- Hemel Hempstead (HP)
- Leicester (LE)
- Luton (LU)
- Nottingham (NG)
- Slough (SL)
- St Albans (AL)
- Stevenage (SG)
- Stoke-on-Trent (ST)
- Wolverhampton (WV)
- Worcester (WR)
- London (E, EC, N, NW, SE, SW, W, WC)
Property outside these areas? Call the office and we will advise.

What our clients say
Over the past four years TMT have been hands on and ready to support, meeting us at our sites, always at the end of the phone, and going above and beyond to help. They're not like any other contractors. They really take care of their clients, ensure works are completed to the highest standards, and guide and advise if something is out of their remit. Especially with crisis management, they are my first point of call. They understand our needs and expectations, and have taken the time to know our team and our properties. All the team are amazing, from the office staff to the engineers.Property Manager
I can confidently say that TMT are one of the most reliable and professional contractors we use, consistently delivering high quality work, responding promptly to requests, and communicating clearly with both our teams and tenants. Their efficiency, attention to detail and willingness to go the extra mile make a real difference, especially when dealing with time-sensitive maintenance issues. Feedback from tenants has also been extremely positive, highlighting their professionalism, courtesy and tidy workmanship. It's reassuring to work with a contractor we can trust to represent our company well and get the job done properly. Highly recommended, and we look forward to our continued partnership.Lettings and Property Manager
The Maintenance Team have always been super supportive and helpful when dealing with landlords and works on properties. Most contractors don't offer further advice or guidance, but TMT always offer support, even speaking directly with landlords to provide advice and explain the works in detail. Their support, coupled with their expert advice, really helps us get works signed off quickly and, once works are agreed, they complete them to the highest standards, within budget, whilst keeping us updated every step of the way. I cannot speak highly enough of them, and the relationship we have with them has been one of the highlights of being a property manager.Property Manager
Working with TMT has been fantastic, providing myself and my clients with exceptional end-to-end customer service. The quality of the repairs they've carried out for our portfolio has been outstanding, resolved quickly and effectively. The team are helpful, reliable, and nothing is too much trouble. They work around the needs of clients and are highly recommended as a partner you can trust to support your business.Lettings Manager
From start to finish, their professionalism, attention to detail and passion for what they do have been evident in every project they've handled for us. They bring a wide range of specialisms to the table, which has made property management easier, more efficient and far less stressful. What really stands out is their proactive approach. They look at the bigger picture and offer smart, long-term solutions that save time and money. Whether general maintenance, specialist repairs or larger refurbishment work, they always deliver to a high standard. It's rare to find a contractor that combines technical expertise with such reliability and integrity.Property Manager
Statutory compliance across your portfolio
Gas, electrical and fire safety inspections, to name but a few, with certification issued promptly and renewal dates tracked on your behalf.

Gas safety
- Landlord gas safety inspections
- Boiler servicing
- Fully certified gas safety records
Electrical safety
- Electrical Installation Condition Reports (EICR)
- Remedial works following inspection
- PAT testing
Fire safety
- Fire risk assessments
- Fire detection and alarm systems
- Emergency lighting
- Fire door inspection, maintenance and installation
Energy and property safety
- Domestic and commercial EPCs
- EPC upgrade works
- Property safety assessments
Inspection, remedials and records in one place
Not only can we carry out the inspection for you, but should any remedial works be required, we can also quote to complete them, avoiding the need for a chain of different contractors.
Appointments are arranged with occupants for you, and certificates and reports arrive by email once the job is complete.
Expert diagnosis of complex faults
Our engineers specialise in tracing complex, symptom-based faults across heating, hot water, plumbing and electrical systems, including intermittent boiler lockouts and concealed leaks, and resolving the underlying cause. Urgent and emergency requests are prioritised during office hours.

Heating and hot water
- Fault finding and breakdown repairs
- Boiler servicing and installation
- Radiator installation and repair
- Heating controls and underfloor heating
- Vented and unvented systems
Plumbing and drainage
- Leak detection and repair
- Taps, showers, sinks, baths and toilets
- Water pumps
- Domestic and commercial pipework
- Drainage services
Electrical
- Fault finding and repairs
- Installation and servicing
- Emergency lighting
- Fire detection equipment
General repairs
- Locks and door furniture
- Glazing
- Roofing, guttering and fascias
- Fencing
- Tiling
Urgent or emergency repair?
Leaks, no heating or hot water, a loss of power or a property that cannot be secured. Call the office Monday to Friday, 8am to 5pm, for a fast response.
Tenancy preparation and property improvements
Pre and post tenancy preparation works, new kitchens, bathroom upgrades and improvements to internal and external living spaces, managed by one team from quotation to handover.

Tenancy preparation
- Pre-tenancy preparation works
- Post-tenancy repairs and making good
- Void property works
- Commercial and residential insurance works
Kitchens and bathrooms
- New kitchen design and installation
- Bathroom upgrades
- Tiling and splashbacks
- Sanitaryware and fittings
Living spaces, inside and out
- Internal improvements and redecoration
- Fencing, guttering and fascias
- Rendering and masonry
- Remediation works
Decorating
- Painting and decorating
- Plastering and rendering
- Masonry and damp treatments
- Wallpapering
- Blinds and curtains
Carpentry
- Timber structural repairs
- Stud and partition walls
- Ceiling repairs and renewal
- Window and door installation
- Wall cladding
Flooring
- Tiling
- Laminate and LVT
- Timber floors
- Repairs and replacement
Recent work
Find the cause, then fix it
Mould comes back when only the surface is treated. We identify whether the problem is condensation, penetrating damp or rising damp, then put right the cause and the damage.

How we deal with mould and damp
Inspect
An engineer visits, records the affected areas and takes readings and photos.
Diagnose
We establish the cause, whether that is ventilation, a leak, a building defect or how the space is used.
Repair
We fix the cause, treat the mould and make good, including plastering and redecoration.
Report
You receive a written report with photos, ready for your records and your landlord.
A guide you can share with occupants
Our guide, Managing Mould and Condensation, explains in plain language how everyday habits affect condensation and what tenants can do to help. Many property managers send it out with tenancy packs.
Where we operate
Our engineers cover London, Hertfordshire and the Midlands, supported by a dedicated head office team in Elstree.
- Birmingham (B)
- Coventry (CV)
- Derby (DE)
- Dudley (DY)
- Enfield (EN)
- Harrow (HA)
- Hemel Hempstead (HP)
- Leicester (LE)
- Luton (LU)
- Nottingham (NG)
- Slough (SL)
- St Albans (AL)
- Stevenage (SG)
- Stoke-on-Trent (ST)
- Wolverhampton (WV)
- Worcester (WR)
- London (E, EC, N, NW, SE, SW, W, WC)
Property outside these areas? Call the office and we will advise.

Quality work, accompanied by outstanding service
We started out in property management ourselves. We knew what property managers needed from a maintenance partner, and how rarely they found it, so in 2013 we founded The Maintenance Team to provide it.
A team built around the client
Handpicked engineers
We are particular about who joins us. Our engineers are chosen for their skill, and equally for their attitude and the pride they take in their work.
Smart and identifiable
Fully uniformed staff and a branded fleet of low-emission vans, with live vehicle tracking so arrival times are always known.
Organised behind the scenes
Our head office team books appointments, manages every job and sends you completion updates with photographs.
Every scale of work
From a lightbulb in a hard to reach place to the full design and installation of a kitchen or bathroom, completed to a high standard and at a fair cost.
Systems we built ourselves
Our own software connects clients, occupants and engineers, so jobs move quickly and nothing is lost along the way.
Trusted for over a decade
Long-standing partnerships with estate agents, block managers and landlords, from independent portfolios to some of the UK's most established property brands.
2013 to today
- 2013
Founded in the Midlands.
- 2014
Appointed core maintenance partner to a major Birmingham university's HMO rental team, and expanded services across the Midlands.
- 2017
Worked with the local city council to produce clear guidance on HMO licensing and the services that support it.
- 2019
Expanded into London and Hertfordshire, and introduced a new fleet of low-emission vehicles.
- 2021
Moved our head office to South Hertfordshire and launched our own CRM.
- 2023
Celebrated ten years of partnerships with property and estate managers.
- 2024
Invested in our people and our systems, connecting clients, occupants and engineers in one place.
- 2025
Expanded our partnerships with some of the UK's most established property brands.
- 2026
Introduced enhanced client reporting, including planned maintenance and compliance renewal schedules.
Request a quote
Tell us about the property and the work. We aim to reply within 24 business hours. For anything urgent, please call.
- London
- 020 7952 6290
- Midlands
- 0121 695 9203
- team@themaintenanceteam.co.uk
- Head office
- Elstree, Hertfordshire
- Opening hours
- Monday to Friday, 08:00 to 17:00
Closed weekends and bank holidays
How can we help?
Share the details of the property and the work required, and a member of our team will be in touch. For urgent matters, please call the office directly.